Effective August 21, 2026

This Privacy Policy explains how Texas Tree Tops-Tree Services LLC (“Texas Tree Tops,” “we,” “us”) collects, uses, and shares information when you visit texastreetops.com, request an estimate, call us, or exchange text messages with us.

Information we collect

We collect only what we need to quote and carry out tree work.

Information you give us. Your name, phone number, email address, property address, and the details of the work you are asking about — including any photos of your trees that you choose to send us.
Information from your call or text. When you call or text us, we keep a record of the conversation, call recordings and transcripts where applicable, and notes our staff add about your job.
Information collected automatically. When you visit the website we and our analytics providers collect your IP address, browser and device type, pages viewed, referring site, and how you interacted with the page.

We do not ask for and do not want payment card numbers, Social Security numbers, or other sensitive identifiers through this website or by text message.

How we use your information

To respond to your estimate request and prepare a quote.
To contact you about that request by phone, text, or email — including asking for photos, sending the estimate, confirming appointments, and reminding you before our crew arrives.
To schedule, perform, and invoice the work.
To keep records of the job and our communications with you.
To understand how people find and use our website so we can improve it.

Text messaging (SMS)

We only text people who have asked us to. You provide your mobile number and agree to receive text messages from us when you submit an estimate request on our website, give it to us on a call, or text us first. Consent to receive text messages is never a condition of purchasing anything from us.

Messages relate to your estimate, quote, appointment, or job.
Message frequency varies depending on your job.
Message and data rates may apply.
Reply STOP at any time to stop receiving messages. Reply HELP for help, or call us at +1 817-607-3485.

SMS consent and phone numbers collected for SMS are not shared with third parties or affiliates for their own marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent are not shared with any third party except the messaging providers we use to deliver the messages you asked for, and those providers may not use it for any other purpose.

Who we share information with

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share it only with service providers who help us run the business, and only so they can do that work for us:

GoHighLevel — our customer records, web forms, and phone and text messaging.
RingCentral — our business phone system, including calls, voicemail, and text messaging.
Jobber — quoting, scheduling, and invoicing.
Google (Google Analytics, Google Tag Manager, Google Ads) — website analytics and advertising measurement.
PostHog — website and product analytics.
Ahrefs Analytics and Vercel Speed Insights — site traffic and performance measurement.
Vercel — website hosting.

We may also disclose information if the law requires it, to protect our rights or someone’s safety, or as part of a sale or transfer of the business.

Cookies and tracking

Our website uses cookies and similar technologies for analytics and advertising measurement through the providers listed above. Most browsers let you refuse or delete cookies in their settings. Refusing them will not stop you from requesting an estimate.

How long we keep information

We keep your information for as long as we need it to serve you and to keep proper business records — generally for the life of the customer relationship and for a reasonable period afterwards, or longer where tax, insurance, or other law requires it. Records of opt-out requests are kept indefinitely so that we can honor them.

Your choices

Text messages: reply STOP to any message.
Email: use the unsubscribe link, or ask us.
Phone calls: ask us to stop calling and we will.
Access or deletion: contact us and we will provide, correct, or delete the personal information we hold about you, subject to records we are required to keep.

Children

Our services are for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

If we change this policy we will update the effective date above and post the revised version on this page.

Contact us

Texas Tree Tops-Tree Services LLC
3613 Avenue N, Fort Worth, TX 76105
Phone: +1 817-607-3485
Email: info@texastreetops.com